Terms & Conditions

Appointment letter

Whether you book your assessment online, by telephone or by post you will receive an appointment letter or e-mail to take with you when you go for your assessment. It will include the time and place of your assessment and the address of the test centre.

Taxi assessment fees - £80 including VAT. You have 30 minutes to pay for your assessment. If you do not complete payment in 30 minutes your booking is cancelled and you will need to re-book.

You can change or cancel your assessment by phoning 01384 442233.

You need to give at least three clear working days notice for change or cancellation of an assessment, not counting the day we receive your request and the day of the assessment.

If you do not give enough notice you will lose your fee. A £5 DEBIT/CREDIT CARD PROCESSING FEE WILL BE DEDUCTED FROM ALL REFUNDS.

The assessment is intended to fulfill one of the requirements under local Council taxi licensing procedures. The assessment will be carried out in accordance with the criteria drawn up by DVSA to meet the Local Authorities Service Standards.

A certificate will be posted to your home address when you pass the assessment. There is no further fee for this.